Student Information > Policies | Tseng College - California State University, Northridge (CSUN)

General CSUN Policies

See the legal notices section of the current CSUN Undergraduate / Graduate catalog and catalog supplement in the university's most recent Schedule of Classes for information policies regarding academic dishonesty, academic grievance procedures, alcohol and substance abuse, racial and sexual harassment, sexual assault, and additional information for items in this section.

Both the college and the university assume all students will comply with university policies and regulations. Inappropriate conduct by students or applicants for admission is subject to discipline as provided in Title 5, California Code of Regulations.

Student Conduct Policy

The University assumes all students will comply with University policies and regulations. Inappropriate conduct by students or applicants for admission is subject to discipline as provided in Title 5, California Code of Regulations. The University reserves the right to make changes without notice. Such changes include but are not limited to adding, canceling or combining classes or locations, or adjusting the format to meet a specific University need.

Privacy Policy

Privacy of Personal Information (Policy 500-8025)

The full text of the Family Educational Rights and Privacy Act of 1974 (20 USC 1232g) and related regulations, policies and procedures are available for inspection in the Office of the Vice President of Student Affairs, Valera Hall, Rm. 310.

The campus is authorized under the Act to release directory information about students unless the campus has received a prior written objection from the student specifying information not to be released. Questions regarding student prerogatives under the Act should be directed to the Office of the Vice President of Student Affairs, (818) 677-2391.

Nondiscrimination Policy

The Tseng College and CSUN are committed to equal educational and employment opportunities and affirmative action in its personnel policies and practices, consistent with federal and state nondiscrimination and affirmative action legislation, regulations and executive orders. CSUN does not discriminate on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation or veteran status as monitored by the Department of Labor Office of Federal Contract Compliance, and the Department of Education, or on the basis of handicap in violation of Section 504 of the Rehabilitation Act of 1973 and the regulations adopted there under.

More specifically, the California State University does not discriminate in admission or access to, or treatment or employment in, its programs and activities. The Office of the Special Assistant to the President has been designated to coordinate the efforts of California State Northridge to comply with the Act and its implementing regulations. Inquiries concerning compliance may be addressed to Office of the Special Assistant to the President, California State University, Northridge, 18111 Nordhoff Street, Northridge, CA 91330.

For information concerning special services to accommodate a physical, perceptual or learning disability, visit our student resources Disabilities page.

Policy on Debts Owed the University

All or some of the following sanctions will be imposed on individuals who have failed to pay a debt owed the university or auxiliary organizations:

Withholding permission to register, receive transcripts and/or use facilities
Withholding services, materials and/or merchandise. Sanctions will remain in effect until the debt has been paid. See Title 5, California Code of Regulations, section 4238 and 4238(1).

Policy on Prosecution for Dishonored Checks & Payments

It is the policy of California State University, Northridge to prosecute individuals for passing bad checks. All persons committing such acts are subject to prosecution by civil authorities under the California Penal Code. In addition to the penalties possible under the Penal Code, a student may be disciplined under Section 41301 of Title 5 and may be expelled, suspended, placed on probation, and/or have his/her records encumbered. Students failing to honor their payments are NOT disenrolled or otherwise relieved of their financial commitment.

Refund Policies

Tseng College Degree and Certificate Cohort Programs

Please view the Payment Deadline, Late Fee, and Refund/Withdrawal Policy.

Cancelled Classes

The Tseng College reserves the right to reschedule classes, if necessary. Every effort will be made to notify the student of a cancelled class. Fees paid may be applied to an alternate class, or a 100 percent refund will be issued. Please allow four to six weeks to receive a refund.

Tseng College On-Campus Degree Courses, Continuing Education Unit Courses and Workshops

A full refund will be granted if the class is canceled. The fee will be refunded for withdrawal requests before the first class meeting.

For courses of four meetings or fewer, there is no refund beginning with the first class meeting.
For courses of five meetings or more, a 65 percent refund is available during the first 25 percent of instruction, but no refund is available after 25 percent of the class has been completed.

Your refund is based on the date you are actually dropped in SOLAR (CSUN's online registration system), not the date you stopped attending class.

The University reserves the right to make changes without notice. You may check for schedule changes by visiting The Tseng College Web site.

Your withdrawal notification can be made in person or by phone. (If you withdraw before the first class meeting, you may also make your notification online.) The amount of your refund is based on time of withdrawal. The time of withdrawal is determined by the date on which The Tseng College receives written or electronic notification of your withdrawal. Retroactive withdrawal is not permitted.

Students must officially drop from courses generating CEUs, even if they are not eligible for a refund. Non-attendance, notifying the instructor or stopping payment on your check or payment voucher do not constitute an official withdrawal. Not dropping a course that you fail to complete may have a negative impact on your grade point average.

Remember that your CSUN ID is used for all on-campus transactions. To access online services, you must have a CSUN User ID and password. Keep a record of both in a secure place for reference.

Tseng College refunds will be applied to any Tseng College outstanding debts on your student account. If the Tseng College refund amount results in a Tseng College credit to your CSUN account, you will be refunded automatically in four to six weeks.

Online payments by credit card will be credited back to the credit card.
Credit card and check payments made by mail or in person will be refunded by check from the university.
Cash payments are refunded by check.

Electronic checks paid online will be refunded as a check from the university.

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