About This Program

This program is only available for contract (i.e. for employers who wish to commission and fund an exclusive cohort of the program for their employees). ... If you'd like to learn more about this program, please contact us by submitting the form on the left of this page.
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A fundamental rethinking about the role of government is taking place in the public sector. National, state and local governments are being challenged to reinvent, deregulate, privatize and submit to performance tests and measures, shifting the focus from simple compliance with bureaucratic rules to improved organizational results, thereby providing more effective service to the public by combining the goals of accountability and improvement.

In order to develop the skills needed to meet these requirements, this option focuses on the methods and strategies needed to

  • Design performance measures,
  • Link performance measurement indicators to budgeting and human resource planning,
  • Definitively measure the effectiveness of organizational outcomes, and
  • Provide cutting-edge management strategies to leaders in the public sector.